It's unfortunate if you have a complaint about the service you've experienced. However, we kindly ask that you submit your complaint to our customer service department by email. You can do this by email, regular mail, and/or phone. Our customer service team will review your complaint and try to resolve it to everyone's satisfaction.

You can send your complaint to:

E-mail [email protected]
Post MG de Bruinlaan 14, 3571 VE Utrecht
By telephone 06 30 44 34 85

After receiving your complaint, you will receive a confirmation from us.

We will respond to your complaint within 14 days of receipt. If it requires more time, we will notify you. If you prefer not to receive this information, you can always contact the mediation department of the Webshop Quality Mark Foundation, to which Yoga-Pilatesshop.nl is affiliated. If, for any reason, the mediation attempt does not lead to a satisfactory solution, you can submit your dispute to the Disputes Committee (SGC).

at yoga-pilatesshop

Are there 4 certainties:

1. Fast delivery
2. Competitively priced
3. Top quality products
4. Simple and secure ordering

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